Yes, registration is needed for shopping atGIORMANI website. Enjoy your special GIORMANI online stores VIP offer after registration. You may also check your order in your account. Sign Up Now!

Login to my account to change and update your personal data ( included delivery address, personal information, change password and subscription promotion). 

1. Click My Account

2. Click Change Password

3. Input your original and new password, and confirm your new password again and click save

Login to my account and click forget password, simply input your registered email address, a verification email will be sent to you for resetting your password. Please login with the link provided and follow the steps as provided.

Login to my account and click Order List to view your past orders.

If you do not wish to receive email of promotional information from Giormani.com, log in to the Giormani online store, click My Account and Subscription Promotion, remove the promotion method you don

No, GIORMANI will not register your GIORMANI online store VIP account without any consent and authorization from you. Sign Up Now to become our online store to VIP member to enjoy the VIP Offers.

Please try converting to another browser or browsing in incognito window or hidden mode, or try clearing your browsing history. If you still can’t log in, please contact to our Customer Service Hotline at (852) 2688 2072 or email us at ebusiness@giormani.com. 

Yes, you can enjoy free delivery from online purchase on HK$1,000 (applicable in Hong Kong only,except Tung Chung, Ma Wan and Discovery Bay). For more details, please refer to Delivery Terms.

You can enjoy free delivery and installation for sofa purchases, except in special cases such as staircase carrying or other exceptional circumstances. When you place the order, the sofa specialist will confirm the details and any possible additional charges with you in advance.

For more details: https://giormani.com/zh-hant/DeliveryTerms

GIORMANI sofa provides 10 years of free internal structural maintenance and 3 years of motorized mechanism maintenance. In the first year, you can purchase an extended motor component warranty at a discounted price. GIORMANI has a professional customer service team and experienced repair technicians; after purchasing a sofa, you can contact them directly via WhatsApp, phone, or email if you encounter any issues.

We don’t provide this service at this moment.

Sorry, we don’t provide this service at this moment.

After selecting your preferred style and color on the official website and placing the order directly, a sofa specialist will contact you by phone within 3 days to confirm the order details. In‑stock products will be delivered within 7–14 days, while custom‑made sofas require a production period of 14–28 days.

Our delivery team can arrange disposal of your old sofa when delivering your new one, the associated fee can be confirmed with the sofa specialist at the time of purchase. 

If your old GIORMANI sofa is still in good condition, you may also consider joining the GIORMANI “Second Home” sofa recycling programme, which gives your used sofa a second life, reduces waste sent to landfills, and helps the environment. 

For details, please visit: https://giormani.com/zh-hant/Secondhome.

Before confirming yourorder, please reserve enough space for item delivery andplacement. For more details, please refer to Buying Guide.

Please call our delivery hotline at (852) 2697 1831 for any reschedule of delivery date. Once the delivery date and time are confirmed, if customer request re-delivery due to any reason fail to receive the product or the product has to be assembled after the delivery date, an additional delivery fee will be charged. For more details, please refer to Delivery Terms.

If you foundthe item is wrong or damaged upon arrival,please contactour Customer Service Hotlineat (852) 

2688 2072 or email us at ebusiness@giormani.com. 

Yes. GIORMANI’s  Second Home Programme allows your old GIORMANI sofa to be cleaned and refurbished, then donated or transferred to people in need. For details, please see: https://www.giormani.com/zh-hant/Secondhome.

Measure the building entrance, elevator, stairs, corners, and home doorway width and length first, leaving 10-20 cm safety margin. When purchasing, provide details to Giormani specialists to check if disassembly/reassembly or in-home services are available to avoid issues.

You can pay securely with Visa, MasterCard, Alipay HK, WeChat Pay and PayPal.

No. But we recommend to purchase on or above HK$ 1,000 in single transaction for free shipping (applicable in Hong Kong only,except Tung Chung, Ma Wan and Discovery Bay). For more details, please refer to Delivery Terms.

We only accept Hong Kong dollars (HKD) at this moment.

Sorry, we don’t provide this service at this moment.

We don’t provide this service at this moment.

Relax….change of mind is very common. You can cancel any time before your order is paid to confirm.

For confirmed orders, we usually start production immediately.  So please give us a call on the Customer Service hotline (Tel: 2688 2072) during 10am-6pm on Mon to Fri (except public holidays) and we will try our best to fit your needs.

The order cannot be changed after the confirmation. If you would like to add more quantity, please login to our website and make a new order.

We will contact you before the delivery and will arrange refund for the related out of stock item accordingly. If you pay by credit card, the payment will be returned to your credit card account directly. If you pay with your PayPal account, the payment will be returned to your PayPal account. The refund process takes around 4-6 weeks from the date of the refund. 

Most of theitems can be found in GIORMANI online store. If you want to know is there product you need,please contactour Customer Service Hotlineat (852) 2688 2072 or email us at ebusiness@giormani.com.

After receiving your order and payment, we will send you a confirmation to your email. Please check your email account.

Sorry, we provide custom-made sofa service in our retail stores only.

Purchasing sofas on the GIORMANI online store entitles you to a 7‑day trial and return guarantee. A home collection service for sofa products will be charged HK$800. For details, please refer to: https://giormani.com/zh-hant/SevenDayGuarantee.

Yes. GIORMANI offers several sizes of its best‑selling sofas as in‑stock options. After placing an order, delivery will take 7–14 days.

Entry‑level small single‑seat sofas start from around HK$4,000, with the final price varying depending on size, material and added features. All GIORMANI stores in Hong Kong support instalment payment plans through major bank credit cards. For full details on minimum amounts, interest‑free terms and eligible cards, please check with the sofa specialist when placing your order.

Yes. GIORMANI sofas can be customized in terms of material, color, size, and firmness. You can tailor the sofa according to your personal needs, and once confirmed, it will be produced in our own factory. After completion, the sofa will come with a 10‑year internal structural warranty.

Yes, they are very suitable. GIORMANI’s signature Performance Fabric features a triple‑protection function that is water‑stain and oil‑resistant, while also being highly wear‑scratch‑ and claw‑resistant. The sofas are assembled using low‑volatile‑organic‑compound (VOC) water‑based adhesives, and the wood panels are carefully selected from ultra‑low‑formaldehyde E1‑grade materials, making them safe for pets and children.

GIORMANI’s modular sofa design is extremely flexible. You can freely combine the modules into standard layouts such as single seats, single‑row sofas or chaise lounges, or arrange them into L‑shapes, U‑shapes, or even polygonal configurations to suit different needs. Adding or removing seats in the future is very convenient, and you can purchase additional bases and back cushions separately. At the showroom there is a physical modular‑assembly area where you can try different combinations on site and plan the perfect living room layout.

GIORMANI recliner sofas feature independently adjustable headrests, lumbar supports and footrests, allowing family members of different body types to adjust the sofa to their most comfortable angle. The sofas are equipped with a control panel from the well‑known Hong Kong electronics brand UNITEK, which includes both a USB‑A port and a USB‑C port. Together, these two ports can provide up to 57W of charging power, enabling you to charge smartphones, laptops and tablets directly from the sofa.

Start by using a vacuum cleaner with a soft‑head brush attachment to remove dust and pet hair from the sofa surface and crevices. Once a week, gently wipe the fabric with a slightly damp cloth. For selected models, the fabric cover can be removed and washed as a whole for a deeper clean. 

For leather sofas, use the Renzo leather care kit periodically to clean and condition the leather and help maintain its appearance and durability.

GIORMANI sofas are designed by Hong Kong designers specifically for Hong Kong homes, emphasizing comfort, customization, and space utilization. Since its establishment in 1999, the brand has been renowned for high-quality manufacturing processes and the "customized sofa" concept, offering customers a variety of sizes, fabrics, firmness levels, and designs to truly integrate the sofa into their living spaces.

Yes. GIORMANI offers a variety of sofa styles designed for small units and living rooms with limited space, including slimmer, thinner designs or modular sofas that save space while maintaining comfortable seating. When purchasing, it is recommended to measure doorways, corridors, and stairs first to ensure smooth delivery and installation. 

For Hong Kong small units, narrow and slim designs or modular sofas are generally recommended to better coordinate seating with space proportions. Paired with narrower armrests, reasonable seat depths, and visually lightweight designs, they provide daily comfort without feeling cramped. Measuring the actual living room space before shopping is the most reliable approach.

Suitable sofa dimensions depend on the actual length and width of the living room, walkway space, and number of daily users. The ideal sofa should fill the space without blocking doors, cabinets, or windows while leaving enough room for movement. Measure doorways, elevators, and stairs first, and reserve at least 40-60 cm for walkways.

Generally, L-shaped sofas suit corner positions or elongated living rooms, making good use of corners and providing more seating. Straight sofas fit narrower, longer spaces. Modular sofas offer high flexibility for free combinations as needed, ideal for those who might move or reconfigure in the future.

GIORMANI's signature functional fabrics and star-rated functional fabrics are ideal for busy families. These fabrics pass international tests with star-rated three-proof functions: waterproof, stain-resistant, oil-resistant, wear-resistant, scratch-resistant, and pet-claw resistant, making them top choices for families with pets or young children. Most Giormani fabric sofas are fully removable and washable; covers can be cleaned as needed or changed for style updates. For more premium texture and durability, choose genuine leather series.

Fabric sofas have a softer touch, more patterns and color options, suiting those seeking a warm home atmosphere, with removable, washable covers for easy care. Leather sofas are easier to wipe clean, developing a unique patina over time, ideal for users preferring minimalist styles with high life standards. Consider usage frequency, cleaning habits, and overall interior style when choosing.

Sofas with strong support, reasonable seat depth, and good backrest support are better for prolonged reading, TV watching, or working. Giormani offers various firmness options across models, allowing customization to harden or soften based on personal habits.

Sofas for the elderly typically need moderate seat height, good support, and easy-to-rise-from designs. Some Giormani models focus on balanced seat depth and backrest angles for effortless sitting/standing while staying comfortable. Choose stable models without excessive depth and test-sit in-store for optimal support.

When comparing models, consider: 

• Dimensions fitting actual space
• Material and cleaning ease
• Seating firmness (firm, soft, or elastic support)
• Customization for size/layout; after-sales maintenance and repair. 

If unsure, prioritize living room space and habits, narrow down series, or test multiple prototypes in-store.

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